Our cheerful, knowledgeable staff draw from a variety of interests, and take part in various product courses and training to deliver the best care and advice during the discovery and purchase phases, and best after-sales support.
Focus Scientific is an authorized dealer for every brand we sell.
Focus Quality Assurance
Every product sold is put through our rigorous quality assurance program to ensure our customers receive the highest quality products.
Every product is:
- Inspected
- Tested
- Adjusted
- Upgraded
We fully assemble certain products during quality assurance. Due to variations in manufacturing, corrective measures must be employed so parts fit together and align easily.
Investing this additional time greatly benefits the customer. Our reputation depends on it.
Learning Is Fun
Every telescope includes our 14+ page Beginner's Guide To Using Telescopes, written by our staff.
We hold a free one-day 4 hour beginners telescope course, usually held on International Astronomy Day (Q2) each year. Paul Klauninger and Rob LeVoie are experienced educators, and they're a lot of fun to engage. Our beginner's telescope course is also available for free download.
Free Technical Support
If you have any questions or problems with your purchase, you can count on us. Please contact us anytime for assistance. One-on-one help is also available at our retail store.
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