Accepted Forms of Payment

• Cash or ATM/Debit card (picked up orders only)
• Certified Cheque, Money Order, Western Union and Gift Certificate
• Visa or Mastercard (Canadian and United States residents only!)
• Email Money Transfer (Interac^®)

Credit Cards

You can choose to submit credit card details online, or call our store with the credit card information.

Please ensure your billing address matches exactly as it appears on your monthly statement for faster processing.

We ship only to addresses registered on the credit card. Many institutions allow for an alternate address, or a one-time special authorization on your account in which you will have to provide the name of our company.

Credit Card Orders Outside of Canada and the United States

We cannot verify address information for customers outside of North America. If you live outside of North America, or if you are a resident wanting delivery to an address not registered on the credit card, we recommend paying by Western Union or Interac email money transfer.

These measures are put in place for the protection of the cardholder and ourselves. We hope this will not inconvenience you.

Interac^® and Email Money Transfer

Interac^® is accepted for in-store pickup only.

Email Money Transfers can be used for any order. After completing your order with us, log into your bank and initiate the transfer. Send the transfer to sales@focusscientific.com then call us toll-free at 1-877-815-1350 or 613-723-1350 (local) to give us the security answer. Security answers are case and space sensitive, so be sure to give us the exact answer.

Certified Cheques

Certified cheques are accepted only when drawn from a Canadian bank.

Money Order

Money orders are accepted only when drawn from a Canadian or United States bank.

Gift Certificates

In order to redeem a gift certificate, mail it to us. In cases where the gift certificate is valued at less than the purchase amount, during check-out select the payment method for the balance, and in the comment text area, type "Gift Certificate", and the serial number printed on the certificate.

Taxes, Duties and Brokerage

Mailorder

• Canadian Residents
• Ontario, New Brunswick, NewFoundland/Labrador residents pay 13% HST^*
• Alberta, Manitoba, Saskatchewan, Prince Edward Island, Northwest Territories, Nunavut, and Yukon Territory residents pay 5% GST
• British Columbia residents pay 12% HST^*
• Nova Scotia residents pay 15% HST^*
• International Customers
• Exempt from Canadian taxes
• You may be required to pay duty, brokerage, and/or state/VAT taxes upon receipt; please consult your local customs office for details
• First Nations status card holders - GST/HST exempt when shipped to a reserve

In-store Pickup

• All pickup orders pay 13% HST^*
• First Nations status card holders are exempt from the provincial portion of the HST

Government Tax Policies

• Federal government pays GST/HST
• Most provincial governments pay GST/HST
• Ontario
• British Columbia
• New Brunswick
• Newfoundland and Labrador
• Nova Scotia
• Prince Edward Island
• Nunavut
• Exemption certificate required for all remaining provincial governments

^*Note: Books are charged 5% HST.